Im not sure either if the problem is in the mic or its a problem while in a call only because everytime im in a zoom meeting ,google meet or a discord call my wifi disconnect and reconnect byitself randomly and it really annoys me alot. pls help , btw im using a macbook air 2019
Hi eanreihan,
Welcome to Apple Support Communities. We understand that you're having an issue with your Wi-Fi connection when on a call on your MacBook Air. We'd like to help.
Just to confirm, are you also having issues with the audio? You mentioned it possibly being a problem with the mic so we wanted to be sure. Then, do you notice this when using FaceTime? How about when you're on another Wi-Fi network?
Let's have you start to create a new user account to see if it happens there. This will help us determine if it is system-wide or user specific. Create the account with these steps: Set up users, guests, and groups on Mac
If it continues, booting into safe mode can help: How to use safe mode on your Mac
Let us know how that goes.
Hi eanreihan,
Welcome to Apple Support Communities. We understand that you're having an issue with your Wi-Fi connection when on a call on your MacBook Air. We'd like to help.
Just to confirm, are you also having issues with the audio? You mentioned it possibly being a problem with the mic so we wanted to be sure. Then, do you notice this when using FaceTime? How about when you're on another Wi-Fi network?
Let's have you start to create a new user account to see if it happens there. This will help us determine if it is system-wide or user specific. Create the account with these steps: Set up users, guests, and groups on Mac
If it continues, booting into safe mode can help: How to use safe mode on your Mac
Let us know how that goes.
Wifi Disconnect and reconnect randomly while in a call. (or mic problem?)
