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Unauthorized purchase

Hi

I was charged for several purchases that I haven’t done.


what can I do.

iPhone 11, iOS 14

Posted on Jan 17, 2021 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2021 9:16 AM

See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 17, 2021 9:16 AM in response to Yahia22

See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

Unauthorized purchase

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