You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So I got a new phone and I can’t use my old number to verify the account

So I got a new phone and I can’t use my old number to verify the account


Posted on Jan 17, 2021 1:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2021 1:49 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   



1 reply

So I got a new phone and I can’t use my old number to verify the account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.