Can't Enter Password on Startup Security

walterwhitejr wrote:

Recently bought a new 2020 MacBook Pro with M1 Chip and running Big Sur. I'm trying to set up Apple Pay and am unable because of possible changed security settings. I am following instructions off this site: https://support.apple.com/en-ca/HT208198 but when I open Startup Security and try click "Enter macOS Password", I am not given a window or prompt to actually enter my password (see screenshot of where I get stuck). Anyone have a way around this problem?

If it makes any difference, I migrated everything from my old MacBook Air initially to the new one, but then decided I wanted a fresh start and did a factory reset and erased the hard drive, then proceeded to upgrade to Big Sur.

Thanks for any help.

https://discussions.apple.com/content/attachment/39115c35-4209-4212-9218-0ca9828e1330

Hmmm. the M1 2020 does not have T2 Chip.

If you're using a Mac with the Apple T2 Security Chip, Startup Security Utility offers three features to help secure your Mac against unauthorized access: Firmware password protection, Secure Boot, and External Boot.,

ref: https://support.apple.com/en-us/HT208862

Did you try a normal reboot and from >System Preferences>TouchID

Use Touch ID to purchase items

1. 1. Log in to your Mac by entering your password.
   2. Purchase items using Apple Pay or from one of the online Apple stores.
   3. Place your finger on Touch ID when asked.

See Use Wallet & Apple Pay on Mac.

ref: Use Touch ID on Mac - Apple Support

if your issue continues: Call Customer Support (800) MY–APPLE (800–692–7753)