Why does Apple TV keep cutting in and out?

I have my Apple TV HD connected to a projector through an AV receiver. Whenever I try to watch a movie on this device, it randomly cuts out. I have tried restarting the devices and I have a very good WiFi connection. I have an older Apple TV connected directly to another TV that doesn’t have this problem.

Posted on Jan 17, 2021 5:42 PM

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1 reply

Jan 19, 2021 3:27 PM in response to AppleTVcutsout

Welcome, AppleTVcutsout!


Thanks for using Apple Support Communities! From your post, it sounds like our Apple TV is disconnecting while watching a movie. We want to help find a solution with you.


Is your Apple TV disconnecting from Wi-Fi, causing your movie to pause, or is it disconnecting from your projector?


If it disconnects from Wi-Fi, we want to see if the troubleshooting steps in the following support article will help resolve this:


If your Apple TV won't connect to Wi-Fi - Apple Support


Should the Apple TV be disconnecting from your projector, try connecting to another device to test if the issue continues, or use a different cable.


Feel free to post an update for continued support.


All the best.

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Why does Apple TV keep cutting in and out?

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