Ethernet cable kills my internet

So Saturday morning I powered up my iMac (iMac (Retina 4K, 21.5-inch, 2017)) running OS Big Sur 11.1 and I find NO internet connection?

It was running fine and good on Friday night.

I depowered and depowered the iMac, still NO internet.

I checked other devices in the house and ALL have an internet connection.

I then start fault finding.

Switch from Ethernet connection to WiFi.

Cycle power still no internet

Power down

I then unplugged the Cat5/Ethernet cable and repower.

I now have the internet on the WiFi

Recycle power & still the internet on WiFi.

Reconnect the Cat5/Ethernet cable NO WiFi.

Unplug the Cat5/Ethernet and the internet back on WiFi.

I used the same cable and plugged the Cat5/Ethernet into my MacBook Air and internet access fine (Both Ethernet and WiFi).

I have tried many Cat5/Ethernet cables in both devices BUT always ending with NO internet on iMac with Cat5/Ethernet connect.

Any/All help would be appreciated.

Alan

iMac 21.5″ 4K, macOS 11.1

Posted on Jan 18, 2021 7:21 AM

Reply
5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ethernet cable kills my internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.