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Apple watch 5 disconnects from Peloton+ bike

Why does my Apple watch 5 repeatedly disconnect from my Peloton bike mid-ride? Typically happens 5 or 6 times during a 60 min session. I can reconnect it again and it shows the duration of the ride from the start, but (see later) creates a new record that appears as a separate workout. I have tightened the strap to ensure good contact with my wrist (one notch tighter than I'd normally wear it). It's not that I'm moving my hand or wrist either - it's stationary on the handlebars when it happens. Leaves me with 6 records in Strava that I can't combine - useless! My wife's Apple watch 5 (bought at exactly the same time) works faultlessly with the same bike so it feels like a watch issue not a bike problem. Any suggestions?

Apple Watch Series 5, watchOS 6

Posted on Jan 18, 2021 1:31 PM

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Jan 20, 2021 7:17 AM in response to Curzonpark

Hello Curzonpark,


We see that you have some questions about your Apple Watch. We want to help you locate the answers and support you need. Which version of the watchOS software is on the Apple Watch? Is the Watch up-to-date? Here's information on how to Update your Apple Watch.


What type of iPhone is your Apple Watch paired to? Is the iPhone up-to-date?  If not, make a backup of the device and update the software. Here's information on how to backup and update:



If the software is up-to-date, you may want to Restart your iPhone if you haven't already. Then, restart your Apple Watch. Here's information on How to restart your Apple Watch. This simple step will often refresh the apps and software on the device to solve numerous problems you may encounter.


Best regards!

Apple watch 5 disconnects from Peloton+ bike

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