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My beats solo 3 do not turn on. Tried the 10 second route and nothing happens. Any suggestions

My solo 3 wireless beats will not turn on. I tried the 10 second gold and nothing. Any suggestions

iPhone 12, iOS 14

Posted on Jan 18, 2021 5:53 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2021 5:57 PM

First try charging it for a while (like at least 15 minutes or so) (if it can't charge with your current cable, switch to the one that came in the box or use another one). Then maybe try resetting the headphones (this may help to clear some software problems): https://support.apple.com/en-us/HT201118. If none of these work, probably take it to an Authorized Service Provider to get it fixed.

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Question marked as Top-ranking reply

Jan 18, 2021 5:57 PM in response to Keeganob

First try charging it for a while (like at least 15 minutes or so) (if it can't charge with your current cable, switch to the one that came in the box or use another one). Then maybe try resetting the headphones (this may help to clear some software problems): https://support.apple.com/en-us/HT201118. If none of these work, probably take it to an Authorized Service Provider to get it fixed.

My beats solo 3 do not turn on. Tried the 10 second route and nothing happens. Any suggestions

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