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Level 1

4 points

Keyboard not working to log in to MacBook

I cannot log into MacBook, all of a sudden keyboard does nothing, except any key will wake up to log in page.

It was working fine, then it wasn’t; so I closed the lid for a while, now cannot log on

On/off Not working to turn off, only to wake up, like any other key.

iPhone 7, iOS 13

Posted on Jan 18, 2021 7:21 PM

Top-ranking reply

Level 1

65 points

Posted on Jan 18, 2021 7:36 PM

Please read this article provided by Apple: https://support.apple.com/en-us/HT204621

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