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I got email from iTunes saying there is a problem with my payment information. I can't follow the instructions on my iPhone 11. Help

I got email from iTunes saying there is a problem with my payment information. I can't follow the instructions on my iPhone 11. Help

Posted on Jan 18, 2021 11:08 PM

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Question marked as Best reply

Posted on Jan 18, 2021 11:39 PM

0310ln Said:

"I got email from iTunes saying there is a problem with my payment information. I can't follow the instructions on my iPhone 11. Help"

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Phishing Scams:

What you are reporting is a phishing scam.


Apple wouldn't send you such a message about payment info.


So, report it to Apple and modify your credentials.


Froward the eMail to: reportphishing@apple.com


Do as instructed here: Using the Photos App to Report Scams - User Tips - Apple

1 reply
Question marked as Best reply

Jan 18, 2021 11:39 PM in response to 0310ln

0310ln Said:

"I got email from iTunes saying there is a problem with my payment information. I can't follow the instructions on my iPhone 11. Help"

-------


Phishing Scams:

What you are reporting is a phishing scam.


Apple wouldn't send you such a message about payment info.


So, report it to Apple and modify your credentials.


Froward the eMail to: reportphishing@apple.com


Do as instructed here: Using the Photos App to Report Scams - User Tips - Apple

I got email from iTunes saying there is a problem with my payment information. I can't follow the instructions on my iPhone 11. Help

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