Apple Event: May 7th at 7 am PT
Hello,
i used to have a subscription but I cancelled it months ago.
after removing the payment method, i am not able to download any app on my iphone. Every time i want to download an app, a message shows that there is a problem with my billing method . I don’t know what to do
thank you
Adouli-mouawad Said:
"Billing in the application store: Hello, i used to have a subscription but I cancelled it months ago. after removing the payment method, i am not able to download any app on my iphone. Every time i want to download an app, a message shows that there is a problem with my billing method . I don’t know what to do thank you"
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Go Here: Associate a different method of payment to your account
What to Consider:
I. See your Payment Options:
Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to uses, based on your location.
II. Financial Institution:
If it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.
III. Contact Apple Support:
These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple. Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Adouli-mouawad Said:
"Billing in the application store: Hello, i used to have a subscription but I cancelled it months ago. after removing the payment method, i am not able to download any app on my iphone. Every time i want to download an app, a message shows that there is a problem with my billing method . I don’t know what to do thank you"
-------
Go Here: Associate a different method of payment to your account
What to Consider:
I. See your Payment Options:
Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to uses, based on your location.
II. Financial Institution:
If it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.
III. Contact Apple Support:
These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple. Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Billing in the application store
