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Hello , I have a balance in my Apple account and I want to use it to renew my subscription on Apple Music . How do I go about this pls? It keeps charging my bank card and I don’t have funds there

Hello , I have a balance in my Apple account and I want to use it to renew my subscription on Apple Music . How do I go about this pls? It keeps charging my bank card and I don’t have funds there

iPhone 7 Plus, iOS 14

Posted on Jan 19, 2021 2:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2021 10:07 AM

You can pay with Apple ID balance but you may still have to enter a bank card to guarantee payment. It will automatically take payment from your balance first and then charge the card. If this is not working for you then you need to contact Apple and ask why.


If you still have problems click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

3 replies
Question marked as Top-ranking reply

Jan 19, 2021 10:07 AM in response to Mickey2ya14

You can pay with Apple ID balance but you may still have to enter a bank card to guarantee payment. It will automatically take payment from your balance first and then charge the card. If this is not working for you then you need to contact Apple and ask why.


If you still have problems click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Hello , I have a balance in my Apple account and I want to use it to renew my subscription on Apple Music . How do I go about this pls? It keeps charging my bank card and I don’t have funds there

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