BT mobile number constant engaged tone

My bt mobile phone is sending out a engaged tone when dialled from my BT landline, my mobile phone and number is on a BT contract, but when I dialled my mobile number front land line the engaged tone kicks in and I get a message on my mobile, the message says missed call but my phone didn’t ring, can anyone help oh by the way I have an Apple iphone 11 which i only had December 2020

iPhone 11, iOS 14

Posted on Jan 19, 2021 3:27 AM

Reply
1 reply

Jan 20, 2021 3:46 PM in response to AJP011

Hello AJP011,


Thank you for using Apple Support Communities!


We understand from your post that when calling your iPhone 11 from your landline your iPhone doesn't ring but shows a missed call. For this type of situation, you will need to contact your mobile provider for assistance.


Wireless carrier support and features for iPhone in Europe - Apple Support


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BT mobile number constant engaged tone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.