A thin purple line has appeared horizontally on my iPad Pro 12.9" 2020 4th Generation yesterday, I tried switching it off and on but it's still there, I purchased the iPad just a month ago, this is not good at all.
Please let me know what is the solution for this?
As described, you may have screen hardware issue.
A first step is a forced-restart of your iPad - as this will often resolve an isolated issue.
If the problem persists, take a screenshot of the iPad - and then examine the screenshot image as captured by the iPad itself.
Take a screenshot on your iPad – Apple Support
Does the line appear in the captured image? Rotate the screen by 90° from Landscape to Portrait orientation - or zoom/resize the image on screen - as this will ensure that the captured screenshot image, when viewed on the iPad screen, does not directly coincide with any display defects.
If the “line” is not present in the screenshot image, then you have confirmed a screen hardware fault that will require repair. By contrast, if the line does appear in the screenshot image, this suggests a software issue that might be recoverable.
As described, you may have screen hardware issue.
A first step is a forced-restart of your iPad - as this will often resolve an isolated issue.
If the problem persists, take a screenshot of the iPad - and then examine the screenshot image as captured by the iPad itself.
Take a screenshot on your iPad – Apple Support
Does the line appear in the captured image? Rotate the screen by 90° from Landscape to Portrait orientation - or zoom/resize the image on screen - as this will ensure that the captured screenshot image, when viewed on the iPad screen, does not directly coincide with any display defects.
If the “line” is not present in the screenshot image, then you have confirmed a screen hardware fault that will require repair. By contrast, if the line does appear in the screenshot image, this suggests a software issue that might be recoverable.
Purple line on iPad Pro 12.9" 2020
