iMessage NOT syncing across iPhone and MacBook Air

For some reason my iMessage just started not syncing to my MacBook Air. I can 'send' iMessages but not receive on my MacBook Air.

MacBook Air 13″, macOS 10.15

Posted on Jan 19, 2021 8:57 AM

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Posted on May 7, 2021 3:46 PM

So I had this problem too. Had the issue more with text messages, not iMessages not syncing. They would be marked as read on my iPhone but not on any other devices. However, if I read them on my watch, M1 Macbook Pro, or iPad, they would be marked as read. I spoke with Apple Support, who had me try many different things, including resetting network settings, resetting my watch, turning iCloud off and on, off and on, restarting, etc.


What fixed this for me was going to my phone, going to Settings --> General --> Reset --> Reset All Settings.

iPhone rebooted twice, went back into settings, iMessage, logged in, and has not had this issue since. Text messages are automatically read on all devices, whether read on my iPhone, Watch or Mac.


Hopefully, this helps someone else!

118 replies

Oct 28, 2021 8:15 AM in response to SalixIncendium

Well, I updated the software for my Apple Watch yesterday. Messages stopped synching. Now I have 3 devices to fiddle with, and I don't know which setting (or combination of settings) on which device will fix things. After over an hour, I gave up.


I hate to say this, but if iTunes wouldn't launch until you fiddled with multiple settings on multiple devices for hours, it would get fixed *ASAP*. If it didn't get fixed, heads would probably roll. iTunes brings in considerable revenue. The Messages app doesn't. It seems like Messages has therefore gotten sent to the bottom of the priority list. It clearly isn't regularly tested when there are OS updates. If Messages only works sporadically, it feels like Apple has decided that it's no big deal. It's only texting.

Nov 15, 2021 5:51 PM in response to dpaik

dpaik: THANKYOU! I did what you suggested and it worked. I am now receiving text messages on my MacBook Air and iPhone. It used to work seamlessly until one day it stopped. I've been trying to figure it out for some time. It was driving me crazy. I even updated my iCloud storage, thinking this may have been the problem. I can now receive text messages on my laptop.

Dec 15, 2021 10:19 AM in response to tangerini

That's the problem. It SEEMS to resolve, only to happen again on a different device. I think there's just basic problems with Messages across platforms. It seems like each device keeps its own copy of the "conversation" (not held on any single cloud server), so if any device "misses" a message (or two, or three) then, too bad, that conversation is now a subset of the full conversation. It's very frustrating. I might be wrong. In any case, it's a mess.

Feb 2, 2022 9:08 PM in response to Eagle_Has_Landed

Eagle has landed, I absolutely agree with you and am having the same issue. I am so tired of having to spend hours trying to fix issues that have arisen from your updates. Updates are supposed to fix issues not make them worse. Just lately it's been one issue after another. Just recently I bought a new printer and spent literally the whole day trying to get the printer to work, due to Monterey updates. I am so tired of having to spend hours trying to fix issues that have arisen from your updates.

APPLE please get it together. Your so-called improvements have caused so much frustration, I'm seriously thinking of changing back to a PC.

Apr 4, 2022 2:15 PM in response to Skyeword

I have to agree with you on the point that Apple's iCloud service is a one-way syncing system.

I've never purchased secondhand Apple hardware, so the conflict with other uses does not apply. The only conflict that I have that might be related, is that when I bought my first Apple device many years ago, I inadvertently made two apple accounts and was using both of them to buy apps. That was over a decade ago and I have since only been using the one account for everything. I am sure that all the apps that I'm using today or under the same account, and the apps from the other account are likely obsolete now.

Anyway I'm not sure what I did or didn't do, because I have had this problem with iMessages since I've been using Apple, but it seems to be working at the moment so I will just leave it at that.

Apr 4, 2022 2:49 PM in response to Missjazz29

Remember that any synced app applies one app at a time based on which Apple ID was used to purchase the App.


If you purchased with the previous Apple ID, and logged in with the current Apple ID, they will not sync.


I suggest you call Apple and have them remove the second Apple ID to eliminate the problem altogether. Remember to inquire regarding what happens to apps purchased by the ID being deleted. Will they be transferred?


Good Luck

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iMessage NOT syncing across iPhone and MacBook Air

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