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Text messages not sending to non-iPhone users

Anytime I try to send a text message to non-iPhone users or try to send pictures via text it says message failure. I have powered down and restarted. I have ensured SMS messaging is on and continue to have the issue. Any suggestions?

iPhone 11, iOS 14

Posted on Jan 19, 2021 10:08 AM

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Posted on Feb 2, 2021 1:48 PM

This just started happening to me the past two weeks, but mine aren’t group texts alone. Any time I send Android they fail, and it will be days of trying, before they will actually go through. Can’t find anything about it though. Who’s your cell carrier? Guess what doesn’t matter either, mine does it on WIFI too.

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Question marked as Top-ranking reply

Feb 2, 2021 1:48 PM in response to Siabh

This just started happening to me the past two weeks, but mine aren’t group texts alone. Any time I send Android they fail, and it will be days of trying, before they will actually go through. Can’t find anything about it though. Who’s your cell carrier? Guess what doesn’t matter either, mine does it on WIFI too.

Jan 21, 2021 1:25 AM in response to Recast08

Recast08 wrote:

Yes, thanks I am aware non-Apple iPhones don't receive iMessage.

My question is if I am part of a group message and I try to send a text to the group, it will not send. And it only happens when the group has non-iPhone users. Any suggestions on that?

Thanks for your help!


On Group iMessage, you cannot add users who are not using iMessage.

BTW, iMessage will work on other iDevices (iPad, iPod) in addition to iPhone.


So you can send either Group SMS (text) or Group MMS (pictures, etc.) to non-iMessage users. These will be sent through your carrier. And it shall be delivered through their carrier(s). If something is not working out, you'll can try verify with your carrier(s) if your plan supports SMS/MMS and your phones are configured correctly.


Send a group text message on your iPhone, iPad, or iPod touch - Apple Support

Text messages not sending to non-iPhone users

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