Stuck after quick start iPhone migration

On Nov 23, 2019 Bornfree71 asked the following.


After iPhone migration using quick start, error message “Profile installation failed”.


“The profile “com.maas360.mdm.ios.provision” must be installed interactively”


But there is no way I can access the new iPhone to install this profile interactively. The phone is essentially locked out.

iPhone 11 Pro Max

Posted on Nov 23, 2019 9:33 AM


I'm unable to reply to the original thread as the discussion is closed. Here is the answer that worked for me.


  1. Plug the iPhone into a Mac, or Windows computer with iTunes
  2. Put the phone in recovery mode
    1. For iPhones with Face ID:  Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device begins to restart. Continue holding the Top button until your device goes into recovery mode. Note that you'll need to hold the power button for a long time while the phone offers a Power Off screen, then an Apple Logo, the Recovery Mode. You need to hold the power button down until the phone is in Recovery mode.
    2. iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button (>30 secs) until you see the recovery mode screen.


Good luck.

Posted on Jan 19, 2021 1:22 PM

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Stuck after quick start iPhone migration

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