Power Adapter NOT Provided

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Power Adapter NOT Provided

I purchased AirPods Pro and apple care. Apple did not provide a power adapter for the charging cable to plug into. Apple did not disclose that they do not provide this. Apple failed to provide information about the type or specification of the necessary power adapter in their apple store on-line. When the AirPods Pro arrived, there was no information about the type of specification of the missing power adapter. The charging cable will not fit into my existing apple watch or my apple phone power adapters. You cannot operate the AirPod Pro without charging it using a wireless Qi-certified wireless charger, apple computer or power adapter. This is not disclosed on-line so you do not know this until you purchase and receive the product and read the charging information.

QUESTION: is Apple violating consumer rights by failing to disclose that their AirPods Pro does not come with the power adapter and failing to disclose the specification of the necessary power adapter?

Posted on Jan 20, 2021 7:03 AM

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Answer 1

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Rudegar

Level 10

181,878 points

Jan 20, 2021 8:21 AM in response to A3PC99

This is a user

helping other users with tech questions forum, you are not addressing apple

here just fellow users

non of their airpods ever did come with an ac charger and nor do their iphones these days

AirPods (2nd generation) - Technical Specifications - Apple

In the Box

AirPods
Wireless Charging Case
Lightning to USB-A Cable
Documentation

you can complain to them by

https://getsupport.apple.com/

and or Product Feedback - Apple

or

in many countries you have a 14 days full return with full money back

consumer rights differ from country to country, doubt there would be a case in many places unless one had verbal promise or written promise of a charger being included.

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Power Adapter NOT Provided

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