Solo3 keep turning off when fully charged, reset headphones but still happening

my beats solo3 keep turning off when fully charged I have tried resetting but still happens

when charging only the first circle is flashing white

any ideas

Posted on Jan 20, 2021 11:08 AM

Reply
1 reply

Jan 22, 2021 3:30 PM in response to Leanny8883

Hi Leanny8883,


We understand your headphones won't charge or stay on. We're happy to offer some guidance.


It sounds like you've already tried these steps to reset the headphones: Reset your Beats on-ear or over-ear headphone


If so, and the headphones still will not fully charge or stay powered on, you'll want to have the headphones serviced: Beats Repair and Service


We hope this helps. Take care!

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Solo3 keep turning off when fully charged, reset headphones but still happening

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