Could not download the identity profile from the Encrypted Profile Service. The credentials within the Device Enrolment profile may have expired.

I am trying to enroll my MacOS for company portal.


Once i install the portal app and allow to install the profile, its giving me below error --


Could not download the identity profile from the Encrypted Profile Service. The credentials within the Device Enrollment profile may have expired.


Please help !

MacBook Pro 15″, macOS 11.1

Posted on Jan 20, 2021 12:10 PM

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Could not download the identity profile from the Encrypted Profile Service. The credentials within the Device Enrolment profile may have expired.

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