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When I go to my contacts, my FaceTime option doesn’t show up

When I go to my contacts, my FaceTime option doesn’t show up and I have data... I have no idea what’s going on!!! Can someone PLEASE help me?! Also when I call someone, I have to call them two times because when I call them the first time it goes straight to voicemail every single time no matter what 😓


[Re-Titled by Moderator]

Posted on Jan 20, 2021 7:05 PM

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4 replies

Jan 21, 2021 3:47 AM in response to Christine_04

FaceTime Audio is not available is some countries.


  1. You can use FaceTime on any of these devices on Wi-Fi: iPhone 4 or later, iPad Pro (all models), iPad 2 or later, iPad mini (all models), and iPod touch 4th generation or later (only iPod touch 5th generation or later support FaceTime audio calling).
  2. With a cellular data plan, you can also use FaceTime without Wi-Fi on any of these devices: iPhone 4s or later, iPad Pro (all models), and iPad (3rd generation or later).
  3. When you tap a person's contact information, FaceTime tries to connect using any FaceTime-enabled numbers or addresses that you have stored for that person. To avoid placing calls to unintended recipients, make sure that your contacts are accurate and don't contain old or unused information.

Jan 21, 2021 3:45 AM in response to Christine_04

FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.

When I go to my contacts, my FaceTime option doesn’t show up

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