My Netflix won't open on AppleTV

We had the same problem, we tried restarting the Apple TV, deleting and reinstalling Netflix and none of them worked. However we found out we had a Apple TV software update and haven’t updated in a while. Once we updated the Apple TV itself the Netflix app worked again. Hope that helps.

Normally, if an app misbehaves, use these troubleshooting steps:

If an app unexpectedly quits, stops responding, or won’t open - Apple Support

The blue dot next to the app name on the home screen denotes that the app has been updated since last use.

tvOS 13

You are advised to update the system software to the current version, 14.3. How to update your Apple TV - Apple Support

We had the same issue when we opened the applets to watch Netflix. Went to settings and did a manual system update. Took about 18 min total. And it worked. Like others above, the auto update was flagged on. Hope this helps others too.

Checking for software updates and installing any needed worked! Even though I have automatic update, there was new update that hadn't been installed. Thank you for the hint.

The Netflix icon had a blue dot below it on the home screen. While I had automatic updates set on the Apple TV, it hadn’t updated. When the update was complete, everything worked fine.

Quick fix by doing an update to the Apple TV software.. Settings, System, Software Updates.

Same here happened to us. Once the Apple TV update was done, Netflix worked again.

In your Apple TV, main menu, go to setting (gear), in settings go to “system”, in system to to “software updates.”

Just updated my software manually and it fixed the problem 🤗

The software upgrade solved this problem for me as well. Thanks for the solution.

Great! I updated Apple TV so Netflix will open and now AirPlay doesn't work. Who's running this clown show? Not sure who's rear end y'all have your heads lodged into but this is some short-buss-stuff we are dealing with here.

Ok. True there is an update pending to be installed in my 4K apple tv device where the Netflix app does not open but I CAN’T update the apple TV. I keep getting a message that the update was unsuccesful. I have two other apple TV’s and they updated fine. Same wifi, same everything. Can anyone help please?

Thanks.

My problem is that I can’t install and downlod the software update that appears in the apple TV. For some reason I have tired everything and the update won’t happen and I keep getting a message that the update was unsuccesful.

I am frustrated.

I understand perfectly. My problem is that the apple TV won’t update. I have tried eveything. I even connected it to another TV. It simply won’t update. I have called support and I have been waiting over an hour and nobody answers.

We have experienced the same issue, however, updating Apple TV and reloading Netflix has not resolved the problem. We had no difficulty last evening but tonight it does not work. We have checked our wifi, restarted Apple TV etc. and know that Netflix works fine on our iPad. Tried mirroring from the iPad but received a message to open the app on the Apple TV. Frustrating.