Group Message Photo Automatically Removed and Restored

I'm part of several group message threads that use custom names and photos. In one of them, the group photo is removed every time I post to the group. When another person posts, the group photo is restored.


I've left the group and had another person add me back, but the problem hasn't been fixed.


  1. I post something and receive the message "You removed the group photo."
  2. Another person posts, and the message "{other group member} changed the group photo" appears. Note that "other group member" is always the same person, regardless of who messaged last.
  3. A banner is show at the top of the thread saying "{other group member} changed the group photo." - that person's contact image is shown. I dismiss the banner every time.


iPhone SE (2020), iOS 14.3

Posted on Jan 21, 2021 7:39 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2021 6:49 AM

Hey there jkbnu8l2j,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with group photos getting removed when you post. We're happy to provide some assistance.


Does this occur with all contacts or specific contacts? Does this occur when using any of your devices or a specific device? This will help us isolate the issue.


This may seem like a simple step, but have you restarted your device? Restarting your device can resolve unexpected issues. Take a look here on how to restart your iPhone:


Restart your iPhone


If the issue persists, let's toggle off iMessage on all of your devices, restart all of your devices, and toggle iMessage back on. Once done, create a new thread.


Keep us posted.


Have a great day!

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6 replies
Question marked as Top-ranking reply

Jan 24, 2021 6:49 AM in response to jkbnu8l2j

Hey there jkbnu8l2j,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with group photos getting removed when you post. We're happy to provide some assistance.


Does this occur with all contacts or specific contacts? Does this occur when using any of your devices or a specific device? This will help us isolate the issue.


This may seem like a simple step, but have you restarted your device? Restarting your device can resolve unexpected issues. Take a look here on how to restart your iPhone:


Restart your iPhone


If the issue persists, let's toggle off iMessage on all of your devices, restart all of your devices, and toggle iMessage back on. Once done, create a new thread.


Keep us posted.


Have a great day!

Jan 25, 2021 5:57 AM in response to Joseph_S.

This only occurs in one group thread- let's call that thread "Friends." I noticed that this now only happens when I send a pasted link.


I only text on my iPhone and my Apple Watch. So far I've only seen this problem on my iPhone, but I assume that's because the watch doesn't show group photos and I don't know that I've ever send a pasted link from my watch.


I restarted my phone and toggled iMessage yesterday (disabled then re-enabled)- no effect.

Jan 25, 2021 10:31 PM in response to Ladyacelinds

I have been having this problem for at least a month. It is specific to one group on my phone. I am the only member of this group who has this problem. The group photo doesn't actually get removed, but several times a day, in association with one of the members sending a message, I get a series of alerts like this: that the group photo was either removed or changed. I have restarted my iPhone several times and the issue persists.

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Group Message Photo Automatically Removed and Restored

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