Trusted phone number used too many times

My company manages several applications for clients. When trying to enter my phone number as a trusted number, I got the error "This phone number has been used too many times". Is there any way around this limitation?

Posted on Jan 21, 2021 12:46 PM

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Posted on Feb 3, 2021 7:48 AM

There is a limit to how many times you can use the same phone number. I don't know the limit number. It is very unlikely that personal accounts will ever encounter that issue but if you manage multiple apple id's for clients then it eventually will come up.

3 solutions the way I see it:

  1. if you use a landline (that can receive texts) as the trusted phone number see with your admin if you can have aliases.
  2. Delete old, unused apple id accounts (hard to do if the customer decided to use personal account or has changed the password)
  3. Enroll for the Apple Business Manager (free but may require MDM)


1 reply
Question marked as Top-ranking reply

Feb 3, 2021 7:48 AM in response to q2-fpi

There is a limit to how many times you can use the same phone number. I don't know the limit number. It is very unlikely that personal accounts will ever encounter that issue but if you manage multiple apple id's for clients then it eventually will come up.

3 solutions the way I see it:

  1. if you use a landline (that can receive texts) as the trusted phone number see with your admin if you can have aliases.
  2. Delete old, unused apple id accounts (hard to do if the customer decided to use personal account or has changed the password)
  3. Enroll for the Apple Business Manager (free but may require MDM)


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Trusted phone number used too many times

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