Hello,
I want to purchase AppleCare+ theft&loss, but I am curious to know if this insurance is reliable in Romania. Could you, please, give me some information regarding this subject?
Thank you in advance!
Best regards,
Andreea
iPhone 12 Pro Max, iOS 14
Well, the phone is eligible (bought it 3 days ago), but Romania isn't, so no AppleCare for me. At least, I know the answer for my question, even though it's not what I wished for.
Thank you very much for helping me!
You may find it very difficult to get a response to your question. It will have to be from somebody in Romania because the theft and loss part of the coverage is done by insurance companies, not Apple. In the USA there is a different agreement for each of the 50 states! I can't even view information about the Romanian Applecare policies because ofr me it just pulls up the USA, sorry. I didn't even discover until just now they had extended theft and loss component beyond the USA.
Be careful. Not even the regular warranty is worldwide for Apple's mobile devices. If I have Applecare on a phone I bought in the USA and I take it to Europe and it needs repair they won't do it. I have to return to the USA.
You originally asked about the "reliability". The Applecare part is covered by Apple, The "theft and loss" part in the USA at least, is coered by a third party insurer. I think one still has to be careful because if my USA phone is stolen in Europe, I don't want a European replacement, I want one that will work with the USA carriers. I suspect I would have to return to the USA and file a claim here with the insurer Apple works with to cover theft & loss.
The other aspect of "reliability" is the quality of the insurance company. Maybe I am better off using my own insurance company to cover loss of equipment?
Check Your Service and Support Coverage - https://selfsolve.apple.com/agreementWarrantyDynamic.do - "Review your Apple warranty status and eligibility for support and extended coverage." Requires a hardware serial number.
Thank you for your answer! I did some research, and apparently it offers world wide coverage. For the countries where there are no official Apple store (like Romania), the device can be dropped at a reseller. I will contact Support on Monday, and will return here with an official answer from them, in case somebody else needs it.
I'm ok with the fact that if a phone is bought from "x" country must be replaced/fixed in the same country. Other local companies are not very trustworthy. I will be most likely spending money on a scam. Still, at this moment I'm not even sure if AppleCare is available here.
You're welcome.
AppleCare+ in Romania?
