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Level 1

4 points

Cannot download content that I purchased, who do I contact?

I have a movie that I cannot download, have tried all of the suggested solutions on the apple website. What is strange is that I can purchase the movie again on iTunes, ie it acts like I never purchased it. It is too late to use the link "report a problem". Who can I contact?

Posted on Jan 22, 2021 3:04 AM

Best reply

V_J_R

Level 4

1,579 points

Posted on Jan 22, 2021 3:09 AM

if you already tried everything from this article, the only way is to contact Apple support directly

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Cannot download content that I purchased, who do I contact?

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