You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Contacts have disappeared, no icloud archive options

Hello!


My phone mysteriously removed 90% of my contacts a few days ago. I have been tried turning on and off the cloud option in my phone settings for my contacts. I have also tried to do the manual backup of an archived contact group, but my iCloud advanced settings is telling me there are no archived options for my contacts, even though my phone is set to backup to iCloud regularly. Help! Any other tips to get my contacts back?!

Posted on Jan 22, 2021 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 8:19 AM

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


1 reply
Question marked as Top-ranking reply

Jan 22, 2021 8:19 AM in response to Reske

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Contacts have disappeared, no icloud archive options

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.