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iPhone went black screen when watching videos.

When I was watching some shows on the Safari app, my phone screen went black and spinning wheel appeared for couple of seconds before it took me back to my lock screen. Not sure why this happened perhaps anyone got a solution?

Posted on Jan 22, 2021 8:53 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2021 7:44 PM

Hi joey_0411,


Welcome to the Apple Support Communities!


We understand that your iPhone is randomly displaying a spinning gear while you're using it. Check out the steps you can take to isolate this behavior further outlined here: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 24, 2021 7:44 PM in response to joey_0411

Hi joey_0411,


Welcome to the Apple Support Communities!


We understand that your iPhone is randomly displaying a spinning gear while you're using it. Check out the steps you can take to isolate this behavior further outlined here: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


We hope this helps.


Cheers!

iPhone went black screen when watching videos.

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