You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone went black screen when watching videos.

When I was watching some shows on the Safari app, my phone screen went black and spinning wheel appeared for couple of seconds before it took me back to my lock screen. Not sure why this happened perhaps anyone got a solution?

Posted on Jan 22, 2021 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 7:44 PM

Hi joey_0411,


Welcome to the Apple Support Communities!


We understand that your iPhone is randomly displaying a spinning gear while you're using it. Check out the steps you can take to isolate this behavior further outlined here: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


We hope this helps.


Cheers!

1 reply
Sort By: 
Question marked as Top-ranking reply

Jan 24, 2021 7:44 PM in response to joey_0411

Hi joey_0411,


Welcome to the Apple Support Communities!


We understand that your iPhone is randomly displaying a spinning gear while you're using it. Check out the steps you can take to isolate this behavior further outlined here: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


We hope this helps.


Cheers!

Reply

iPhone went black screen when watching videos.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.