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My used Mac show's the previous owners Apple ID?

He said he erased everything but for instance when I want to update software I see his account?!


How do I fix this?



[Image Edited by Moderator to Remove Personal Information]



Posted on Jan 22, 2021 5:58 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2021 7:24 PM

Frederick Koiwai wrote:

He said he erased everything but for instance when I want to update software I see his account?!
//:0

How do I fix this?


[Image Edited by Moderator to Remove Personal Information]



Was not prepared for resale completely— you can follow through here and get back on track:

What to do before you sell, give away, or trade in your Mac ...




1 reply
Question marked as Top-ranking reply

Jan 22, 2021 7:24 PM in response to Frederick Koiwai

Frederick Koiwai wrote:

He said he erased everything but for instance when I want to update software I see his account?!
//:0

How do I fix this?


[Image Edited by Moderator to Remove Personal Information]



Was not prepared for resale completely— you can follow through here and get back on track:

What to do before you sell, give away, or trade in your Mac ...




My used Mac show's the previous owners Apple ID?

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