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I bought a MacBook Air off eBay but I can’t get past the recovery page because I don’t know the previous owners Apple ID is there anyway to get past this?

I can’t get past the old users Apple ID.

MacBook Air (2020 or later)

Posted on Apr 22, 2022 8:33 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2022 8:34 AM

Did the former owner erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 7.


Selling old Mac   -

2 replies

Apr 23, 2022 1:42 AM in response to Mgrose55

You must contact the seller (hopefully it is the previous owner).

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this MacBook Air.

To unlock the MacBook Air, you need the Apple ID and password of the previous owner, that were used during set up.

So have to contact the previous owner.

Apple cannot help you.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the MacBook Air from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with your Apple ID.


See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

The All Too Common SAD Reality of Buying a Used iPad/iPhone

https://discussions.apple.com/docs/DOC-250001038

 


I bought a MacBook Air off eBay but I can’t get past the recovery page because I don’t know the previous owners Apple ID is there anyway to get past this?

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