how can I remove "OK TO DISCONNECT" from Ipod?

How can I remove "ok to disconnect" from the ipod to get into my music?? Could it be stuck??

Posted on Jan 23, 2021 9:20 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 2:11 PM

Hi latingirl,


Thanks for using Apple Support Communities. We understand you're running into an issue with your iPod. We're happy to provide some information to help.


It sounds like your iPod isn't responding and is currently frozen on the "ok to disconnect" screen. Once you've disconnected, if you're unable to restart it, try a force restart: Learn how to force restart your iPod


If you're unable to force restart your iPod, and it's still unresponsive see what to do next here: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thanks.

1 reply
Question marked as Top-ranking reply

Jan 25, 2021 2:11 PM in response to latingirl

Hi latingirl,


Thanks for using Apple Support Communities. We understand you're running into an issue with your iPod. We're happy to provide some information to help.


It sounds like your iPod isn't responding and is currently frozen on the "ok to disconnect" screen. Once you've disconnected, if you're unable to restart it, try a force restart: Learn how to force restart your iPod


If you're unable to force restart your iPod, and it's still unresponsive see what to do next here: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thanks.

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how can I remove "OK TO DISCONNECT" from Ipod?

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