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How to identify the serial number of a device lost/stolen or missing when the device(s) are offline?

I have access to my apple ID and iCloud; I do not have access to my iphone 6 and 7. Both devices are listed and belong to me, without either device having power or internet connection; how to identify the serial number of a device lost/stolen or missing when the device(s) are offline? I am looking for the original packaging for each and am confident the serial number will be located with the rightful owner(s).


Thank you!

*I took the BITE out of Apple (aapl).

iPhone 6s

Posted on Jan 23, 2021 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2021 3:25 PM

Hey there, Joshhua Ray!


Thanks for reaching out to the Apple Support Communities! It sounds like you're needing to locate the serial numbers for two devices you no longer have access to. Check out this article to Find the serial number or IMEI on your iPhone, iPad, or iPod touch:


"If you don't have your device

There are several places to check that might show the serial or IMEI/MEID number.

  1. Go to appleid.apple.com in a web browser on your computer.
  2. Sign in with the Apple ID that you use on your device. 
  3. Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.

If you still need help, here's what to try next:

  • Do you have a different device with iOS 10.3 or later that's signed in to your Apple ID? On that device, go to Settings > [Your name]. Scroll down to see any devices signed in with your Apple ID. To view the serial and IMEI/MEID number, tap the device name.
  • Do you still have your device's original package? Find the serial number and IMEI/MEID on the barcode:


  • Still can't find the number that you need? Contact Apple Support by selecting your device from this list:


Take care!


1 reply
Question marked as Top-ranking reply

Jan 25, 2021 3:25 PM in response to Joshhua Ray

Hey there, Joshhua Ray!


Thanks for reaching out to the Apple Support Communities! It sounds like you're needing to locate the serial numbers for two devices you no longer have access to. Check out this article to Find the serial number or IMEI on your iPhone, iPad, or iPod touch:


"If you don't have your device

There are several places to check that might show the serial or IMEI/MEID number.

  1. Go to appleid.apple.com in a web browser on your computer.
  2. Sign in with the Apple ID that you use on your device. 
  3. Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.

If you still need help, here's what to try next:

  • Do you have a different device with iOS 10.3 or later that's signed in to your Apple ID? On that device, go to Settings > [Your name]. Scroll down to see any devices signed in with your Apple ID. To view the serial and IMEI/MEID number, tap the device name.
  • Do you still have your device's original package? Find the serial number and IMEI/MEID on the barcode:


  • Still can't find the number that you need? Contact Apple Support by selecting your device from this list:


Take care!


How to identify the serial number of a device lost/stolen or missing when the device(s) are offline?

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