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Level 1

4 points

My mums forgot her Apple ID passwords and the first question

What can I do to help my mum she’s dependent on her iPad , I set it up years ago we have all the old passwords and questions but my nephew updated it an she has forgot her answers plus the first question is date of birth what is not a answer she knows now it’s locked out

Posted on Jan 24, 2021 8:25 AM

Best reply

LotusPilot

Community+ 2024

Level 10

281,922 points

Posted on Jan 24, 2021 8:31 AM

See >>> If you’ve forgotten the answers to your Apple ID security questions – Apple Support

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My mums forgot her Apple ID passwords and the first question

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