Apple id disabled

hi,

i just change my macbook from 17 to 19, but when i tried to login my apple id into my new mac on app store it says "your apple id has been disabled in app store and itunes". kindly suggest what could be the reason for it and what will be the solution!

Thanks

Posted on Jan 24, 2021 8:46 AM

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Apple ID has been disabled in the app store and itunes I have a few updates available on my MacBook, and when I try to install them, a popup appears saying "Your account has been disabled in the App Store and iTunes. For assistance, contact iTunes support." I have contacted support multiple times and they have not been able to help. I do not own any other devices, however, when I created a new macOS user, I was able to install apps without a problem. I am also able to install apps on my regular account as well, but not update apps. Can somebody help me resolve this issue? Here is a screenshot attached below:
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1 reply

Niel

Community+ 2026

Level 10

742,517 points

Jan 24, 2021 8:52 AM in response to bilalnasirbajwa

There's a problem with it which can't be fixed from your end. Contact Apple as described in the Related Article above.

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Apple id disabled

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