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Your Apple ID password has been reset - Email

I'm getting a legit notification that my Apple ID password has been reset about once a week. I immediately change it from my phone, which requires 2-factor authentication, and I use very high security passwords. (random characters). Can anyone explain why this is happening?

iPhone XS, iOS 14

Posted on Jan 24, 2021 9:46 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2021 2:58 PM

Hey there Marc_Has_A,


We understand you've been receiving emails about your Apple ID password being reset. This persists even after changing your password from your phone and having two-factor authentication. We'll be happy to help.


First, we'd recommend double-checking that these are authentic emails from Apple. Reference this page: Recognize and avoid phishing messages, phony support calls, and other scams


Afterwards, take a few moments to go through the steps here: If you think your Apple ID has been compromised

This will guide you through a few more things you can do to help secure your account.


If you still have concerns afterwards, it would be best to reach out to Apple Support directly. Use this link: Get Support


Cheers!

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1 reply
Question marked as Top-ranking reply

Jan 26, 2021 2:58 PM in response to Marc_Has_A

Hey there Marc_Has_A,


We understand you've been receiving emails about your Apple ID password being reset. This persists even after changing your password from your phone and having two-factor authentication. We'll be happy to help.


First, we'd recommend double-checking that these are authentic emails from Apple. Reference this page: Recognize and avoid phishing messages, phony support calls, and other scams


Afterwards, take a few moments to go through the steps here: If you think your Apple ID has been compromised

This will guide you through a few more things you can do to help secure your account.


If you still have concerns afterwards, it would be best to reach out to Apple Support directly. Use this link: Get Support


Cheers!

Your Apple ID password has been reset - Email

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