My iPhone is locked on start up screen, no longer connecter to my MacBook Pro, iPhone screen goes on and off.

My iPhone 7 is totally locked up and no longer connected to my MacBook Pro via iTunes. My Home button is also frozen tight. Screen is stuck on white background with Apple Logo in the middle.

Would really appreciate any assistance since my Apple Store is closed.

iPhone 7, iOS 14

Posted on Jan 24, 2021 10:31 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 8:29 AM

Stuck on apple logo

see the steps in the following article:

If your iPhone is stuck on the Apple logo


The Home button on 7, 8, SE2020 only reacts with a simulated “click” when booted up.

If all else fails send in for repair

https://support.apple.com/en-gb/iphone/repair/service

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My iPhone is locked on start up screen, no longer connecter to my MacBook Pro, iPhone screen goes on and off.

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