Breach on account

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out

iPhone 8 Plus

Posted on Jan 24, 2021 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 11:03 AM

Rktmncolsen6 wrote:

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out



Recognize and avoid phishing messages, phony support calls ...


If you think you have an issue— do not hesitate to Contact Apple/


Contact Apple About Security Issues - Apple Support

https://support.apple.com/en-us/HT201220


Contact Apple for help with Apple ID account security - Apple Support

https://support.apple.com/en-us/HT204169


1 reply
Question marked as Top-ranking reply

Jan 24, 2021 11:03 AM in response to Rktmncolsen6

Rktmncolsen6 wrote:

I received a call stating our iCloud on our devices has been breached! I call number back and can not understand them! Not sure this is real or not! Also one of our accounts was a charged from Apple! Need to straighten this out



Recognize and avoid phishing messages, phony support calls ...


If you think you have an issue— do not hesitate to Contact Apple/


Contact Apple About Security Issues - Apple Support

https://support.apple.com/en-us/HT201220


Contact Apple for help with Apple ID account security - Apple Support

https://support.apple.com/en-us/HT204169


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Breach on account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.