Unable to sync my addresses/calendar from iCloud to new Outlook 365.

I get an error message that says: "Setup can't continue becuase Outlook isn't configured to have a default profile. Check your Outlook settings and try again."


HELP! Don't even know what this means...

Windows, Windows 10

Posted on Jan 24, 2021 2:03 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2021 8:31 AM

Hey OutlookHelp2021,


We understand you're getting an error message that says, "Setup cannot continue because Outlook isn’t configured to have a default profile. Check your Outlook settings and try again.". We'll be happy to help.


Outlook actually has a support resource which directly assists with this error message outlined here: Setup cannot continue because Outlook isn’t configured to have a default profile


Afterward, if you haven't already, we'd also recommend going through the following support resource which helps with issues using Outlook with iCloud for Windows here: Get help using Outlook with iCloud for Windows


Since you specifically mentioned your addresses / calendar not syncing, start with the "Calendar, Contacts, and Reminders" section of the resource and be sure to complete all the steps outlined there.


We hope this information helps out!


Take care.

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1 reply
Question marked as Top-ranking reply

Jan 26, 2021 8:31 AM in response to OutlookHelp2021

Hey OutlookHelp2021,


We understand you're getting an error message that says, "Setup cannot continue because Outlook isn’t configured to have a default profile. Check your Outlook settings and try again.". We'll be happy to help.


Outlook actually has a support resource which directly assists with this error message outlined here: Setup cannot continue because Outlook isn’t configured to have a default profile


Afterward, if you haven't already, we'd also recommend going through the following support resource which helps with issues using Outlook with iCloud for Windows here: Get help using Outlook with iCloud for Windows


Since you specifically mentioned your addresses / calendar not syncing, start with the "Calendar, Contacts, and Reminders" section of the resource and be sure to complete all the steps outlined there.


We hope this information helps out!


Take care.

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Unable to sync my addresses/calendar from iCloud to new Outlook 365.

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