You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

naimur77 Author

Level 1

5 points

iPhone XR battery issue

My iPhone XR shuts down randomly when the battery level reaches close to around 30%. From around 40% battery the phone starts to get buggy and laggy then suddenly just shut down and battery seems to drain a lot quicker. Battery health in settings says maximum capacity at 90% and running peak performance.

I have also noticed in multiple forum that a lot of people are having the same issue! This seems to be a widespread issue. I believe I shouldn't have to pay for a repair that is widespread even though it's out of warranty. This random shut down issue isn't caused by a customer's misuse of the phone so we shouldn't be charged for this repair. Repair or replace the phone for free of charge apple.

iPhone XR

Posted on Jan 26, 2021 3:00 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

415,104 points

Posted on Jan 26, 2021 3:02 AM

Protect & Prolong life of your iPhone's Battery:

Try some of these options too.

Avoid Screen Mirroring
Put on Low Power Mode
Put Auto Lock On (1 min):- with low power mode it will be 30 Sec
Put Auto Answer Off
Disable Push notifications for apps you do not use often
Keep your iPhone Face down to prevent notifications to light up screen
Enable Auto Brightness:- Settings > General > Accessibility > Display Accommodations > Auto-Brightness [Enable]
Manually lower brightness from Control Center
If you Want to watch continuous Video. Stream it on TV or a Monitor
Don't force close apps; Apps which are not on frontend screen are paused by the system to save energy. Apps require more energy to re-launch. Apps which are open in the background use large memory is a myth and quitting them is counterproductive
Location services to be allowed only while using the app
Set your iPhone to fetch email and calendar data from internet less frequently
Turning off Background App Refresh
Charge before it drops below 20-30%
Try connecting to trusted Wifi where ever available in stead of Cellular
Enable Airplane mode in areas with bad cellular and wifi coverage. Your phone keeps trying for reconnection with the missing / weak network. This uses lot of energy
Switch off Wifi & Bluetooth while in Roaming or Not in Range
Enable "Wifi Assist" : Settings > Cellular or Settings > Mobile Data > Wi-Fi Assist [Enable]
Periodically Check your Battery Health (Settings > Battery > Battery Health)

View in context

iPhone XR battery issue

Similar questions