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harumi83 Author

Level 1

8 points

I have received this message recently 3 times, although I have not changed my credit card. Could you please check if this email is the genuine message from Apple?

I have received this following message recently 3 times, although I have not changed my credit card. Could you please check if this email is the genuine message from Apple?

On 2021/01/26, we attempted to charge you for your 50 GB iCloud storage plan, but there is a problem with your payment information.Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription.

MacBook Air 11″, macOS 10.14

Posted on Jan 26, 2021 3:20 AM

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Level 9

62,618 points

Posted on Jan 26, 2021 4:22 AM

Harum,

Check it with the suggestions in here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

If it is for real, fix the payment issue or contact Apple Support.

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Best reply

Level 9

62,618 points

Jan 26, 2021 4:22 AM in response to harumi83

Harum,

Check it with the suggestions in here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

If it is for real, fix the payment issue or contact Apple Support.

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harumi83 Author

Level 1

8 points

Jan 26, 2021 4:15 PM in response to ed2345

Dear Mr/Ms ed2345 ,

Thank you so much for your response. I will have a good look after work.

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I have received this message recently 3 times, although I have not changed my credit card. Could you please check if this email is the genuine message from Apple?

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