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Level 1

6 points

MacBook Pro 13 Screen

My screen wont say up. It seems the hinge has lost its resistance. What can I do?

Posted on Jan 26, 2021 6:07 AM

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Community+ 2024

Level 10

188,682 points

Posted on Jan 26, 2021 6:27 AM

PasorG1965 wrote:

My screen wont say up. It seems the hinge has lost its resistance. What can I do?

Take it in for repair:

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

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