My iPad will not charge. Can I get a new battery?

If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested.

If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.

Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.

You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

No, Apple doesn't sell nor distribute any genuine spare parts to anyone, except to their Apple Stores or Authorized Service Providers.

At your own risk, buy a battery from a 3rd party repairer and ask them how to replace it.

Regards

Giulio