Are you running the installer from within macOS? If so, then you may have some third party app that is interfering such an anti-virus software, cleaning apps, or third party security software. None of these apps are needed on macOS and usually cause more problems than they solve so you should uninstall them by following the developer's instructions.
You can try booting into Safe Mode to run the installer.
You can also create a bootable macOS USB installer using these Apple instructions:
https://support.apple.com/en-us/HT201262
When did you download the Big Sur installer? If it was in December, then you may have the old version. If you are not sure which version of the installer you have, then delete the installer app from the Applications folder and empty the Trash. Then download the Big Sur installer again.
Make sure to have a good backup before attempting to upgrade macOS.