iPhone 11 Pro Max screen scratches

I bought a guaranteed iPhone 11 Pro max from Turkey Apple Store. The screen was scratched even though I used it very very carefully and moved it to a separate place constantly. I've used iPhone 6 plus for years, I don't have a single scratch on my screen. I paid so much money and I think the self scratching is due to material defect. Especially I am following and still keeps scratching.. I have been using all Apple products for 10 years. This is the first time that this happened to me. I request this problem to be fixed

Good work.

iPhone 11 Pro Max, iOS 14

Posted on Jan 26, 2021 10:29 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 11 Pro Max screen scratches

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.