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Failing hard drive This computer has a hard drive that appears to be failing.

Ran a "EtreCheck" Report. According to this report, this is a "Major Issue" which need to be addressed ASAP.


Can someone help me review my report and help me decide what I should do (or not do)?


Thanks very much

Posted on Jan 26, 2021 10:52 AM

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Posted on Jan 26, 2021 2:31 PM

Hi guyhere,


  1. You should backup your hard drive immediately, as it is failing, and could die at any moment. You can use an external hard drive for this.
  2. You should make an appointment at an Apple Store or AASP - Mac Repair - Official Apple Support


Cheers,


Jack

5 replies

Jan 26, 2021 11:03 AM in response to guyhere

Good moring, Guy.


Ran a "EtreCheck" Report. According to this report, this is a "Major Issue" which need to be addressed ASAP.


Please post the report. EtreCheck was created expressly for displaying diagnostic data in these forums so we can help with a computer we can neither seen nor touch. There are times a failing HD flag turned out to be caused by useless third-party software and not the drive. We know what to look for in those reports, having read thousands of them.


Posting the report needs a bit of special care:


 select “Report" from the left-hand pane (scroll down to the bottom of that pane to find):



When its report displays, click the "Share Report" icon from EtreCheck’s toolbar and then "Copy report” from the resulting dropdown.



⚠️ Please DO NOT highlight the text in the report before using Etrecheck’s “Copy report” command—that will garble the formatting and make the report slower and harder to evaluate.


NOTE: Changes in late 2018 to the forum software require you use the “Additional Text" icon (see example below) to embed the report into a post:

Paste the report into the resulting “Additional Text” window:


Jan 26, 2021 11:07 AM in response to guyhere

You can run FirstAid with DiskUtility for a second opinion. The hard drive appears to be failing notice is just a guess based on slow performance without any other obvious problems.


That said, make sure your backup is working and up to date!


If you post a copy of your report (using the Additional Text posting option) we can review it and offer suggestions.

Jan 26, 2021 11:59 AM in response to padams35

padams35 wrote:

You can run FirstAid with DiskUtility for a second opinion. The hard drive appears to be failing notice is just a guess based on slow performance without any other obvious problems.

Disk Utility First Aid will only tell you about whether the file system is Ok. Disk Utility doesn't really tell you about the physical heath of a drive (except when the drive is in really bad condition it will say "SMART status failed" or something like that and that is rare a drive makes it that far).


To check the health of a drive you need to use a app that examines the health information (aka SMART Attributes) reported by the drive itself. DriveDx is one such app. However, most apps do not do a good job of assessing an SSD's health so the user must know a little bit more about how to interpret the health information (aka SMART attributes) themselves.


That said, make sure your backup is working and up to date!

Very good advice!

Failing hard drive This computer has a hard drive that appears to be failing.

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