You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keyboard lighting

Sorry for German language. Even though the keyboard lighting is switched on in the settings the keys are not illuminated. Does anybody know what I am missing?

MacBook Air 13″, macOS 11.0

Posted on Jan 26, 2021 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2021 2:18 PM

Based on your settings, the Keyboard lighting should be ON and adjusted for ambient lighting. Apparently that is not happening and therefore I am recommending that you try the following troubleshooting steps to resolve the issue.


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 26, 2021 2:18 PM in response to felix_lsky

Based on your settings, the Keyboard lighting should be ON and adjusted for ambient lighting. Apparently that is not happening and therefore I am recommending that you try the following troubleshooting steps to resolve the issue.


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

keyboard lighting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.