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Level 1

4 points

I was on a facetime call and the person on the other line hung up and I was left with a blank black screen

I cannot use my IPHONE since a face time caller hung up on me. I seem to have a black screen covering my phone apps. It will not let me turn off my phone

iPhone XS Max, iOS 14

Posted on Jan 26, 2021 2:08 PM

Best reply

razmee209

Level 10

191,562 points

Posted on Jan 26, 2021 3:08 PM

Cooldude49 wrote:

I cannot use my IPHONE since a face time caller hung up on me. I seem to have a black screen covering my phone apps. It will not let me turn off my phone

follow steps here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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I was on a facetime call and the person on the other line hung up and I was left with a blank black screen

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