I finished a Facetime call with a friend in the USA and a small black square remained after the call in the top right of my screen. Nothing on my phone (iphone XR) will now work. I can't turn it off, apps press but don't function and I can't get rid of the black square which is now the same size as my screen!
Has anyone experienced this and how do I get rid of the black screen?
Thanks
iPhone XR, iOS 14
The operative word here is QUICKLY
This is a hardware recognized process if done correctly; if it doesn’t work your phone is broken; use the Get Support link at the top of this page to discuss repair options.
The operative word here is QUICKLY
This is a hardware recognized process if done correctly; if it doesn’t work your phone is broken; use the Get Support link at the top of this page to discuss repair options.
You're a Genius!!! I tried it once more and it worked!!!
everything back to normal.
Thank you so much
I've tried that. No joy.
Thanks for the suggestion
You were absolutely correct. I wasn’t doing it quickly. It is now working correctly. Many thanks
You’re welcome; stay well!
Try a forced reboot.
Press and release volume up, then volume down, then press and hold the side button until you see the Apple logo.
non working phone after Facetime
