Can’t shut off FaceTime on my iPhone 12

Rgulko Said:

"Can’t shut off FaceTime on my iPhone 12: my FaceTime seems to be frozen. If someone tries to FaceTime me on my iPhone, I can hear them but there is no way I can answer. Also can’t shut off iPhone. Tried everything I could fine. Cannot open settings or any icon on screen. HELP"

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Troubleshooting FaceTime:

Refer to the tips mentioned on these links:

A. Start Here: If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

B. A Few Other Sites to Try:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

• If you Experience an Error when Trying to Activate iMessage or FaceTime - Apple Support