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User profile for user: cthode2
cthode2 Author
User level: Level 1
4 points

iMac will not start up

My Mac begins to start up with apple logo and progress bar. After about 30 seconds, and halfway on progress bar, it shuts off. Any possible ideas why and what I may be able to do?

iMac 27″, 10.13

Posted on Jan 26, 2021 8:21 PM

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User profile for user: Jack-19
Jack-19
User level: Level 8
46,014 points

Posted on Jan 26, 2021 8:25 PM

Hi cthode2,


There are several things to try.


First, read these articles: If your Mac starts up to an Apple logo or progress bar - Apple Support and If your Mac doesn't turn on - Apple Support.


Let us know how the troubleshooting steps in the articles go.


Cheers,


Jack

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
144,018 points

Jan 26, 2021 9:34 PM in response to cthode2

If your computer will not start up after trying the items listed in the links above, please make an appointment at your local Apple Authorized Service Provider and take it in to be professionally diagnosed.If you don't know where an Apple Authorized Service Provider is please use the following link to find one in your general area.


Apple Authorized Service Provider Locator (AASP) & Genius Appointment


Best of luck!



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iMac will not start up

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